Losing your heating or hot water is more than an inconvenience — in cold weather it can be a real problem, particularly for families with babies, or older and vulnerable people. When your boiler packs up at the worst possible moment, you need a Gas Safe engineer who'll respond quickly.
We provide 24/7 emergency heating and boiler repairs across Essex, London, Kent and Suffolk. We diagnose the fault, carry common parts to fix many breakdowns on the spot, and get you warm again as fast as we can.
Heating emergencies we handle
- Complete loss of heating or hot water
- Boiler breakdowns and lockouts (fault codes)
- Leaking boilers and cylinders
- No hot water in freezing weather
- Frozen condensate pipes
- Boiler making loud banging noises
- Radiators cold across the whole house
- Suspected boiler faults with a gas smell (treat as urgent — see below)
Vulnerable households come first
If you have a newborn, young children, or elderly or unwell family members at home, a heating failure in winter needs urgent attention. Let us know when you call and we'll prioritise accordingly — nobody should be left cold.
In the meantime, keep one room warm with safe, temporary heating, close doors to retain heat, and layer up while you wait for us.
Gas smell? Act first, call us second
If your heating emergency comes with the smell of gas, treat it as a gas emergency first. Don't switch anything electrical on or off, open windows, turn off the gas at the meter if you can, leave the property, and call the National Gas Emergency line on 0800 111 999. Once it's safe, call us to repair the fault — see emergency gas engineers.
Heating fault plus a smell of gas? Ventilate, get everyone out, and call 0800 111 999 first. Then call us to make the repair once it's safe.